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    • Constant deactivation1

  • Jun 22
  • Drug Stores and Drugs
  • Madison, Wisconsin
  • Billing Department
  • 30
  • REVIEW RATING 4/5

Have been trying to resolve insurance billing issue for almost a full year. Customer service and billing give inaccurate information. They even told me I never had a flexible spending account on file with them even though there have clearly been charges to FSA from Omnipod and even denied FSA charges because Omnipod tried to file charges that were too old. When I called to try and resolve the... Read more

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  • May 19
  • Health and Beauty
  • Rockwall, Texas
  • Tubeless Insulin Pump
  • 269
  • REVIEW RATING 5/5

i have been a pump user for over 20 years. Switched to Omnipod 2 years ago because I like the tubeless feature. Have had minimal problems until 2015. I have called in 10 pods--5 this month alone. I want to know if anyone else is having these problems. 1. upon firing of the introducer needle, instead of hearing the 5 clicks and a strong click when it fires, am hearing faint clicks and faint... Read more

Was this review helpful? 3 0

  • Apr 19
  • Health and Beauty
  • Islandia, New York
  • Equipment Case
  • 1
  • 1
  • 188
  • REVIEW RATING 4/5

The Omnipod cases suck. Come on ! For equipment that is so costly and important, you can't come up with a better design that this zip around nightmare. Read more

Was this review helpful? 3 2

  • Mar 04
  • Drug Stores and Drugs
  • Los Angeles, California
  • Insulin Pump
  • 556
  • REVIEW RATING 5/5

I'm a former omnipod user. A very good idea that was so poorly executed. While doing a blood check the monitor interrupted and ruined the test by telling me I need to do a blood check after changing pods. This is one of many bad programming choices they made. Now let's talk about their billing department. I don't know how many calls I had to make before I finally gave up. They would not Bill my... Read more

Was this review helpful? 1 0

  • Feb 05
  • Drug Stores and Drugs
  • Insulin Pump
  • 387
  • REVIEW RATING 5/5

PDM which controls the Omnipod will have errors over time, just like any other electronic device. Should it happen, the company will replace it at a cost of $500.00! I already pay a lot of money out of pocket to keep this insulin pump system and have for years. Clearly Omnipod needs to reconsider how they care for their customers. The pods are already unreliable and now so is their Customer Care... Read more

Was this review helpful? 1 0

  • Dec 27, 2014
  • Drug Stores and Drugs
  • Boynton Beach, Florida
  • Insulin Pump
  • 642
  • REVIEW RATING 5/5

My wife is a type 1 using the omnipod, she likes having one on (when they work),but we have rrecently moved to another state and we have been very financially strapped... we haven't been able to get her to a doctor here and her old doc wont refill her script because all he cares about is being paid... so we have been paying for pumps out of pocket (3 or 4 at a time @ 37 bucks apiece and we have... Read more

Was this review helpful? 3 3

  • Dec 12, 2014
  • Appliances and Electronics
  • Algona, Iowa
  • Insulin Pump
  • 897
  • REVIEW RATING 5/5

I have been Type 1 for nearly 40 years. In August 2013 I made the change from syringe and bottle to the OmniPod pump. Wow, what an incredible mistake!! Within the first month I went through two months of pods and an additional 2 months worth of insulin due to pod deactivations. The extra insulin was not covered by our insurance so was completely out of pocket. This situation continued to be a... Read more

Was this review helpful? 8 1

  • Nov 25, 2014
  • Drug Stores and Drugs
  • King, North Carolina
  • Omni Pod
  • 573
  • REVIEW RATING 5/5

When I first found Omni Pod, I was very excited to have a pump without tubing. If only I could go back. Over the last two days I've had consistently high blood sugars without logical reason. Sometime it looks as though the cannula is in, when in fact it's not. Lately there have been more and more similar issues. As soon as my insurance will approve replacement, I'll go back to Medtronic, the... Read more

Was this review helpful? 1 0

  • Nov 18, 2014
  • Drug Stores and Drugs
  • Phoenix, Arizona
  • Omnipod Insulin Pump
  • 495
  • REVIEW RATING 5/5

I've been using Omnipod since July 2013 (my first pump experience) and have had a very similar experience. It seems like I'll go a couple weeks and think things are finally on track and then the next week or two will be full of problems. I've literally went through 3 pods in the last 2 hours thanks to various alarms. Yes, they replace them but they don't replace all the wasted insulin or make... Read more

Was this review helpful? 4 0

  • Oct 02, 2014
  • Drug Stores and Drugs
  • Clinton, Tennessee
  • Insulin Pump
  • 1
  • 1
  • 713
  • REVIEW RATING 5/5

Started using Omnipod in July 2014 have had 10 pods go bad either communication error or the pod will not eject into skin I had to tap the pod to insert cannula. I am going back to Medtronics ! I have never had a problem with Medtronics. Either the PDM is bad or the pods are bad. Plus You have to change every three days. Medtronics you have to change every days also,but I could go an extra day... Read more

Was this review helpful? 3 5

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