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This company has so much difficulty fulfilling an order. They drop off packages without a signature when directed to do otherwise, they do not send communications confirming orders. Always down to the wire with these people. We have been using this system for more...
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#1090691
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Yes, I did call the help line three times. The first two times the individuals on the other end ended the calls before I was able to fill the pods successfully. Only on the third phone call, at around midnight, was I able to be in contact with an individual who...
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2.0
I liked
  • Thought of being tubeless
I didn't like
  • Wordiness on screen
  • Customer service
  • Small needle for insertion into vial insulin
#1080464
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Omni Pod has great customer service. YES I have had occlusions but they ALWAYS send me out replacements and compensate me WHEN I have had a pod fail with insulin still it in. I wore the Meditronics for about 6 years and had way more occlusions with it. Ive also read...
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4.3
#1054957
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Omnipod - Lost 400 units in 5 min

Omnipod
#1086850
1.0
Details
Had two pod failures in a row, lost 400 units and when I called them, they said your $200 worth of insulin is long gone down the drain..no help getting you other insulin..looks like they lost a customer for life.
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Omnipod - Very annoying! A pain in the $&s device

Omnipod
#1075674
2.0
Details
1 - decided to go tubeless ! Big mistake! Almost never had to worry about tubes breaking 2 - pods break/quit way too often ! 3 - in 1 year and 2 months my pdm died ! Went blank and lost everything! That is the same number of times my Medtronic pump had to be replaced in 10 years ! I would gladly go back to infusion sets to replace pods and pdm !
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
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Product or Service Quality
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Turnaround Time
Value for money
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Omnipod Customer Care Review

Omnipod
#1017584
4.3
Details
I had a pod fail and I called Customer Service and the guy gave me no help. I asked what a certain code meant and he just kept going around my question. Any one else have/had this experience? What did you do after it happened?
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Customer service
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Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
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Omnipod - Simple Review #1488813213
Omnipod - Simple Review #1488813213
1/2

Omnipod Insulin Pump Review

Omnipod
#1017312
1.0
Details
This pump is tearing my skin up and failing constantly. Pictures are of the areas I have placed the pump.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
My daughter suffered several several months of horrific rashes. The adhesive was toxic to my daughters skin. Months of torture. Omnipod will not take the unused boxes after 30 days. In the beginning my daughters doctor tried several ways to avoid the rashes since my...
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Anonymous
Jeff

It may be you are placing the adhesive against bare skin. Try Cavilon. Available in pads or spray bottles. Bottles last a long time. i have used Cavilon from the start and...

Anonymous
Susan Hidlebaugh

Would be interested in buying any new boxes of pods you may have. Please respond to this comment if interested.

#1054387
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This occulsion thing is getting on my nerves. I've been on the Omnipod for a month and I've had three occulsions since I've started. I think that ridiculous. All three times in the middle of receiving my insulin the pump goes off with a warning. I feel like I have to...
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Anonymous
Anonymous

They have been awesome about sending out free pods when I have occlusions Just call customer service and give them the number on the pod They will overnight replacements and e...

I liked
  • Being tubeless
I didn't like
  • Constant deactivation
  • Pod failure
#1050696
Reply to reviews
Omnipod - Insulin Pump Review
I have been using this product for 2 years this month. I absolutely loved it! Then about 6months in the adhesive started tearing up my skin. I saw many doctors and called about it plenty of times and anything any doctor gave me or the company gave me never worked! Now...
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Anonymous
Casualit

I would also like to know if you were rotating areas? I have some dead skin issues but nothing similar to yours.

Katkuba
Katkuba

I'm going to assume you were rotating areas where you put the pump and didn't always put it in the same spot, like moving from one side to the other and putting the needle in ...

#1017311
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Transmit insulin delivery , pod clicks delivery, Dexcom shows no change in blood sugar. Occurs many times, very poor insulin control system.
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Anonymous
L Anton

I agree have had poor management with Omni Pod. I am beginning to wonder if it will EVER get upgraded, So many insulin pumps now using CGM. Ready for a change I have been usin...

2.1
#1002977
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I have met with the other insulin pump companies with ease. Call, set a time/place and meet. Omnipod demands multiple forms worth of information including, your personal information, doctor information and insurance information on top of signing a waiver. I told them I...
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1.0
#1002001
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Ive tried omnipod an been fobed off. Ive tried everything to try an prevent the situation. But ive been on my pod 3 years and all of a sudden the glue in the patches are burning my skin. Not just a little rash but big blistered burned areas. An do you think you are...
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Anonymous
Yvonne01

The same thing is happening to me. Spots are very sore.

Anonymous
Anonymous

I am on the internet this morning trying to find out the same thing. I have been on the pod for 3 years and this last batch of pods have torn my stomach to pieces. It is nothi...

#989602
Reply to reviews
Hi I am new to the Pod and am really enjoying it my only complaint is I use more than the 200 units in a 3 day period I use to use one of those other pumps someone complained about high blood sugars. with the pump and the CGM it worked with my CGM said I was dropping...
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4.2
I liked
  • I am very happy with my omnipod
#982401
Reply to reviews