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Summary of Omnipod Customer Service Calls

63 TOTAL CALLS
71% SUCCESSFUL CONNECTIONS
05:58 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Omnipod to Ask about:

Shipping and Delivery:

  • “Delivery”
  • “Tracking”

Return/ Replace:

  • “Lost machine need a replacement”

Product/ Service:

  • “Broken pdm”
  • “Need Omnipod pods asap out new Insurance approved for y’all 2/7/18”

Request for Information:

  • “Question about my out of date warranty”

Other:

  • “Battery change?”
  • “To find out what tempbasal rate to use”
  • “Reorder”

About Omnipod

Top 5 Omnipod Services

Customer Care

Top 5 Omnipod Products

Insulin Pump, Insulin Pump, Pdm Insulin Pump

Top 5 Likes about Omnipod

Being tubeless, Thought of being tubeless, How it frees up my eating patterns, Wireless, I like the product

Top 5 Dislikes about Omnipod

Alarms that cannot be silenced, Worst experience ever, Wordiness on screen, Training and support being offered, Test strip usage due to pod failure

Summary

OmniPod Insulin Management System is a system developed specially for those living with diabetes. Diabetes is a disorder of the metabolism causing excessive thirst and the production of large amounts of urine. Insulin is a hormone produced in the pancreas by the islets of Langerhans that regulates the amount of glucose in the blood. The lack of insulin causes a form of diabetes. That is why an animal-derived or synthetic form of insulin is used to treat diabetes. OmniPod Insulin Management System is made to pump insulin with no tubing and no infections.

OmniPod Insulin Management System is a product of Insulet Corporation.

Omnipod reviews and complaints

Omnipod is ranked 29 out of 643 in Pharmacy category

Area Served

USA

Payment Methods

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